User Roles & Permissions

DenTrackPro uses role-based access control. Each staff member is assigned a role that determines what they can see and do in the system.

Superadmin

Full access to all modules and settings across the entire system.

• Manage all users, roles, and permissions
• Configure clinic settings, procedures, and branches
• Access all patient records, billing, and reports
• Manage subscriptions and platform settings
• View audit logs and error logs

Dentist

Focused on clinical operations and patient care.

• View and update patient records and medical history
• Perform dental charting with FDI notation
• Create and manage treatment plans and quotations
• Issue prescriptions and medical certificates
• Manage appointments on their calendar
• Record treatments and procedures

Receptionist

Handles front-desk and administrative operations.

• Register new patients and update patient information
• Schedule, reschedule, and cancel appointments
• Create and manage invoices and payments
• Apply discounts and promos to invoices
• Manage installment plan payments

Patient

Limited self-service access through the Patient Portal.

• View their own appointment history and upcoming schedules
• View treatment plans and history
• Check billing and installment status
• Download receipts and invoices
• View and sign medical consents

Custom Permissions

Superadmins can fine-tune permissions for each role on a per-module basis. Go to Settings > Permissions to configure granular access control.